Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Things Made of Wool's relationship with you in relation to this website.
The use of this website is subject to the following terms of use:
* The content of the pages of this website is for your general information and use only. It is subject to change without notice.
* Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
* Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
* This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.* All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
* Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
* From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
* You may not create a link to this website from another website or document without Things Made of Wool's prior written consent.
* Your use of this website and any dispute arising out of such use of the website is subject to the laws of United States.
Warranty
Your Natural Bedroom mattress and box spring have been crafted by artisans dedicated to producing only the purest, finest quality sleep systems.
All of our Natural mattresses and box springs are covered by a full 10 Year Non-Prorated Warranty to the original purchaser.
This warranty covers all components and covers against defects in materials and manufacturing. Should a failure occur in any of these components, including the spring, core, basic construction or cover, Vivetique (the manufacturer), will gladly repair and replace your mattress and/or box spring at their discretion. You will be asked only to cover the cost of shipping. This warranty is F.O.B. South El Monte, CA and is not transferable.
While we strive to ensure your satisfaction, a few conditions beyond our control may invalidate this warranty:
- Our extensive commitment to superior quality and raw materials results in a matress so luxuriously dense that its weight must be supported and distributed properly across the foundation. As a result, the warranty may be invalidated should the mattress be used either without a box spring or with a box spring other than Natural Bedroom's.
- The mattress has been folded or bent.
- The box springs have not been properly supported.
- There are signs of improper care such as stains, burns, or compacting due to insufficient turning.
Please note that "Things Made of Wool" and the "Manufacturer", cannot be responsible for claims associated with the handles, normal wear, fading or stains to the cover, issues of firmness, allergies or sensitivity to materials. Mattresses or box springs sold "as is" or as "floor models" are outside the coverage of this warranty as well.
The natural components of your mattress will respond to interactions with the human body. Gentle body impressions and subtle shifts in support characteristics are perfectly normal. They will in no way diminish the performance of your sleep system.
Your mattress and box spring are free from known defects, created under a pledge of providing superior construction and attention to details.
